PERSONAL TRAINER
STRENGTH COACH
Refund Policy
Refund Policy
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Last updated: 02/27/2026
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At Biohack Strength, we are committed to delivering high-quality, personalized fitness and performance services. Because our programs require time, planning, and reserved scheduling, the following refund policy applies.
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All Sales Are Final
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All personal training sessions, packages, memberships, and coaching services are non-refundable once purchased, except as required by applicable Texas law.
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By purchasing services from Biohack Strength, you acknowledge and agree to this policy.
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Prepaid Packages and Memberships
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All packages and memberships must be paid in advance. Once a package or membership has been purchased, no refunds will be issued for unused sessions.
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Unused sessions may expire according to the terms provided at the time of purchase.
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Cancellation and Rescheduling
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Clients must provide at least 24 hours notice to cancel or reschedule a session. Late cancellations or missed sessions will be charged in full and may be forfeited.
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We reserve the right to enforce this policy consistently to maintain scheduling integrity and fairness for all clients.
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Medical or Emergency Exceptions
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In limited cases involving documented medical conditions, injuries, or emergencies, Biohack Strength may, at its sole discretion, provide:
- Session credits Â
- Temporary account holds Â
- Extended expiration dates Â
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Refunds will not be issued in these situations.
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Client Responsibility
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Results depend on individual effort, consistency, and adherence. Refunds will not be provided due to lack of progress, dissatisfaction with results, or failure to follow program recommendations.
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Chargebacks and Payment Disputes
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By purchasing services, you agree not to initiate chargebacks or payment disputes without first contacting Biohack Strength to attempt resolution.
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If a chargeback is initiated in violation of this policy, you agree to reimburse Biohack Strength for any fees, administrative costs, and services already rendered.
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Promotional Offers and Discounts
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All promotional, discounted, or special offers are final sale and non-refundable.
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Changes to This Policy
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Biohack Strength reserves the right to update this Refund Policy at any time. Updated policies will apply to future purchases.
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Contact Information
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If you have questions regarding this policy, contact:
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Biohack Strength Â
Dallas, Texas Â
Email: lucas.biohack@gmail.com
Phone: 701-340-1603
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By purchasing services, you acknowledge that you have read, understood, and agreed to this Refund Policy.